Our banking partner uses an automated system to verify your identity in order to meet industry requirements to Know Your Customer (KYC). If you don't provide a high quality image then your account cannot be approved.
Photo ID and Voided Check Image Requirements
Please follow the guidelines below when submitting a copy of your driver's licenses and voided check:
ID occupies most of image
ID and text are aligned properly
Plain black background
Min resolution ~1200 pixels, minor axis
Good natural lighting (avg pixel intensity ~150)
Name, address & DOB matches those supplied on the form.
Should be in full color (no black and white images accepted)
We recommend maximum file size of 2 MB (most high quality JPG are around 1 MB).
Good Example Image
Poor resolution. Images like these will be rejected.
Does not occupy most of the image. Images like these will be rejected.
Upside down. Images like these will be rejected.
Not in full color. Images like these will be rejected.